Privacy Policy

1. Introduction

Lumora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our interactive demo platform and related services.

2. Information We Collect

Information you provide:

• Account information (name, email address, password)
• Demo content you create and upload
• Communications with us

Information collected automatically:

• Usage data (demo views, interactions, completion rates)
• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your account registration and manage your account
• Send you technical notices, updates, and support messages
• Provide analytics and insights about your demo performance
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform
• Law enforcement when required by law
• Third parties in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@uselumora.app